EthioGold (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our mobile and web application.
1. Information We Collect
We collect only what is necessary to provide you with gold trading record-keeping services:
• **Account Information**: name, email address, phone number, and business name when you register.
• **Transaction Data**: purchase and sale records, gold weights, purity levels, prices, and counterparty details that you enter into the system.
• **Device & Usage Data**: device type, browser, IP address, and app usage patterns to improve performance and security.
• **Pricing Preferences**: any manual price overrides or settings you configure within the app.
2. How We Use Your Information
Your data is used solely to operate and improve EthioGold:
• To maintain your personal ledger, inventory, and profit calculations.
• To display live and custom gold price information.
• To generate reports and analytics for your own business use.
• To send essential service notifications (not marketing, unless you opt in).
• To detect fraud, abuse, or unauthorized access attempts.
We do **not** sell, rent, or share your transaction records with third parties for advertising or unrelated commercial purposes.
3. Data Security
We take the protection of your financial records seriously:
• All data is encrypted in transit (TLS 1.2+) and at rest.
• Our backend infrastructure uses industry-standard access controls and regular security audits.
• You are responsible for keeping your login credentials secure and using a strong password.
• In the event of a data breach, we will notify affected users within 72 hours as required by applicable data-protection regulations.
4. Your Rights (Ethiopian & International Standards)
You have the right to:
• **Access** the personal data we hold about you.
• **Correct** inaccurate or incomplete information.
• **Delete** your account and associated data — contact us and we will process your request within 30 days.
• **Export** your transaction records at any time via the in-app Reports feature.
• **Withdraw consent** for optional data processing (such as analytics) by adjusting your settings.
If you are a resident of Ethiopia, these rights are supported under the Ethiopian Personal Data Protection Proclamation and related commercial codes.
5. Data Retention & Deletion
• We retain your data for as long as your account is active or as needed to provide the service.
• If you delete your account, we will remove your personal information and transaction records within 30 days, except where retention is required by Ethiopian tax or commercial law.
• Aggregated, anonymized statistics may be retained for analytical purposes but cannot identify you.
6. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
**Email**: privacy@ethiogold.app
We aim to respond to all inquiries within 5 business days.